Privacy Policy

Appixel ("Appixel", "we", "us", or "our") is a product development agency that builds mobile apps, web platforms, SaaS products, and AI-powered systems. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage our services.

By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use the site or provide us with your information.

We collect information that you provide directly and information gathered automatically as you use our website:

• Contact details you submit — such as your name, email address, company, phone number, and any project details you share through our contact forms or inquiries.
• Communication records — emails, messages, and other correspondence you exchange with us.
• Usage and device data — IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies.
• Project and client data — where you engage us for services, we may process information you provide as part of a project, under the terms of our engagement agreement.

We use the information we collect to:

• Respond to your inquiries and provide quotes, proposals, and project communications.
• Deliver, maintain, and improve our services and the performance of our website.
• Send relevant updates, marketing, or service communications where you have not opted out.
• Analyze website usage to improve content and user experience.
• Comply with legal obligations and enforce our agreements.

Where applicable law requires a legal basis (for example, under the EU/UK GDPR or India's Digital Personal Data Protection Act), we rely on one or more of the following: your consent; the performance of a contract with you; our legitimate business interests; and compliance with legal obligations.

Our website uses cookies and similar technologies to operate, secure, and analyze the site. We may use third-party analytics providers to understand how visitors interact with our content. You can control cookies through your browser settings; disabling them may affect some features of the site.

We do not sell your personal information. We may share it only in the following circumstances:

• With trusted service providers and processors (such as hosting, email, analytics, and CRM platforms) who act on our behalf under appropriate confidentiality obligations.
• When required by law, regulation, legal process, or a valid governmental request.
• In connection with a merger, acquisition, or sale of assets, where information may be transferred as part of the transaction.
• With your consent or at your direction.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing; to withdraw consent; and to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us using the details below.

We operate with clients and service providers across multiple countries. Where your information is transferred outside your country of residence, we take steps to ensure it receives an adequate level of protection consistent with applicable law.

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated where appropriate. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@appixel.co. Appixel is operated from India, and this policy is governed by the laws of India.